We regard customer privacy as an important part of our relationship with our customers. In this privacy policy you will learn how we treat your personal information, so please read this Privacy Statement carefully. This Privacy Statement discloses the privacy practices for twoLove, a product of siteface UG (haftungsbeschränkt), located in 57074 Siegen, Germany. It applies to all versions and access routes to and from twoLove, as the internet portal, the "mobile" website and the APP, as well as access via Internet-enabled TV sets. The German version alone is relevant for the use of the twoLove Dating App and only German law applies. If different language versions of this privacy policy are offered, they are not legally binding and are only intended for ease of understanding. In cases of contradictions the German version shall prevail.
A) Collecting of personal data
twoLove requires a registration with your regular e-mail address and your username. Other personal information (like the real name or a profile picture) may be declared on a voluntary basis. We take your privacy very seriously and will not use any personal information for any purpose not specified. Personal Information will not be given or sold to a third party.
B) Personal information in order processes and Newsletters
We may require personal information from you in order to provide online payments (via paypal or other certified payment services) and for delivering the newsletter. When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details. By becoming a subscriber to our newsletter your e-mail address will be used to send you information or special offers. You can remove yourself from any or all newsletter services in your profile settings or by following instructions for unsubscribing found at the end of every newsletter.
C) Storage of access data for statistical analysis
When you use the twoLove Dating App, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service. We may also collect similar information from e-mails sent to our users which then help us track which links are clicked by recipients. This data is solely used to improve our services and permit no conclusion on your person.
D) User Account, Passwort and Security
Access to your personal user account is protected by your personal password. You should choose a complex password, based on letters, numbers and special characters.You are responsible for maintaining the secrecy of your password. Please ensure your password is not made available to third parties. Please log out from twoLove after your usage, especially when you share the computer with other users. In case the user either forgets his password or his password is used without authorization by a third party, the user may receive a new password. Our employees do not know the users’ passwords and will never ask for them. We do our utmost to protect our users from unauthorized access or unauthorized changes, disclosure or destruction of data. In this regard, we ensure twoLove with elaborate technical and organizational measures against loss, destruction, access, modifications or distribution of your data by unauthorized persons.
E) Data security / data storage on the Internet
The images are stored on a server in the Internet. The file names of the uploaded pictures will be encrypted by an encryption system (MD5) so that they do not indicate the authorship or other private data.
F) Usage of Cookies
twoLove may use so-called "cookies". Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identifies your browser or technical device (like a Smartphone, Tablet). We may use technologies like cookies to deliver, secure, and understand products, services, and ads. Cookies allow a site or service to know if your computer or device has visited it before. These technologies can then be used to deliver products, services, and ads, and help us understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your experience in using our services. In principle, the use of twoLove is also possible without cookies, thereby subject to considerable limitations. The user can adjust the Internet browser so that cookies are generally not admitted.
G) Special features in the use of mobile devices and apps
When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Instagram. A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
H) Privacy Statement for the use of Facebook plugins
Our website uses social plugins (“plugins”) from the social networking site facebook.com, operated by Facebook Inc., 1601 South California Ave, Palo Alto, CA 94304, USA (“Facebook”). In case you use twoLove and want to "share" a photo album via Facebook, your browser will contact the Facebook server and load the visual presentation of the plugin as well as present it to you. During this exercise, the Facebook server receives information concerning your visit of the website of our internet presence as well as further data such as your IP address.If you are logged in to Facebook at the time, it can associate your visit to the page to your Facebook account. Facebook transmits the content of the then visible plugin directly to your browser and integrates it into the page on our website. We therefore have no influence on the amount of data that Facebook is able to collect using these plugins. Information concerning the subject matter is made available by Facebook here: https://www.facebook.com/policies/
I) Privacy Statement for the use of Google Analytics
We use “Google Analytics”, a web analysis service provided by Google, to collect information for statistical purposes and to manage and improve twoLove. The Google Analytics tool uses “cookies” which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use http://www.google.com/analytics/terms/us.html and the Google Privacy Policy https://www.google.com/intl/en/policies/privacy/ You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies in the preferences settings in your browser.For more information on Google Analytics, please visit Google Analytics.You can also prevent the processing of these data by Google Analytics, by installing this browser plugin: http://tools.google.com/dlpage/gaoptout?hl=en
J) Privacy Statement for using Google Adsense
TWO Dating may use Google AdSense, a service for including advertisements from Google Inc. ("Google"). Google AdSense uses so-called "cookies", text files that are stored on your computer and allows you to analyze the use of the site. Google AdSense uses so-called web beacons (invisible images). Through these web beacons, information such as the visitor traffic will be evaluated on these pages. The information generated by cookies and web beacons on this website (including your IP address) and delivery of advertising formats to a Google server in the U.S. arestored there. This information can be passed on from Google to contractors of Google. Google is your IP address but not combined with other data you have stored. You may refuse the use of cookies by changing the settings on your browser, however, we would point out that, in this case, you cannot use all the features of this website. By using this website, you consent to the processing of data about you by Google in the manner described above and for such purpose.
K) Privacy Statement for using Google+
Google+1 is a way for you to share albums and photos on your google+ pinboard. The fact that you +1’d something will be recorded by Google, along with information about the page you were viewing when you clicked on the +1 button. Your +1’s may appear to others as an annotation with your profile name and photo in Google services (such as in search results or on your Google Profile) or elsewhere on websites and ads on the Internet. Google will record information about your +1 activity in order to provide you and other users with a better experience on Google services. In order to use this function, you need to have a public Google Profile visible to the world, which at a minimum includes the name you chose for the profile. That name will be used across Google services and in some cases it may replace another name you have used when sharing content under your Google Account. Google may display your Google Profile identity to people who have your email address or other identifying information. In addition to the above-described uses, the information you provide to us is used subject to Google's main Privacy Policy. Google may share aggregate statistics related to users’ +1 activity with the public, our users, and partners, such as publishers, advertisers, or connected sites. Legally binding is the privacy statement of Google+, which can be viewed here: https://www.google.com/+/policy/pagesterm.html
L) Privacy Policy for the use of Twitter
Functions of the Twitter service are integrated in our site. These functions are being offered by Twitter, Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). The use of Twitter and the “Re-Tweet” function links the websites you visit with your Twitter account and makes this information available to other users. Data is transferred to Twitter in the process. We want to make you aware that we as a provider of the pages have no knowledge of the content of the transferred data nor of its use by Twitter. You can find more information about the data privacy declaration of Twitter at www.twitter.com/privacy. You can change your data privacy settings at Twitter in the account settings at www.twitter.com/account/settings
M) Implementation and Use of other Social Media Functions
The Dating App twoLove may offer more social media sites (such as twitter), that enables the user to share photos or albums. These social media sites have their own privacy policies and we encourage you to read each policy for the social media sites that you use.
N) Compliance and Cooperation with Regulatory Authorities
We verify compliance with our Privacy Statement regularly. Once we receive aformal written complaint, we will work with the person who has filed the complaint, for the purpose of tracking the source of the complaint. We work together with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints concerning the transmission of personal data, which we cannot resolve with our users directly.
O) Account Deletion
If you delete your account, your Personal Information and any and all other account related information including, but not limited to, user profile data, photos, albums, sharing data and any other data specifically associated with your account, are also permanently deleted. This process is irreversible. If you choose to have an account with us in the future, you will have to sign up for a new account as none of the information you previously provided or saved within your account will have been saved.
P) How is data deleted and back-ups created?
Deleting a user profile or notifying us accordingly deletes all of that user's data. Apart from that, users can remove profile details themselves or ask us to do so at any time.
Exempt of such a deletion is data, that we have to retain by statutory storage obligations, for winding up the contract and for performance of contract with other users. For example, we will not promptly delete the following data:
Payment data and data regarding reward claims, which we have to retain for tax-related, commercial or other statutory storage obligations.
Data, which you have shared with other users in chats, like messages or pictures (see below)
When do we delete data, that you have shared with other users?
We delete data which is accessible in your public profile, like profile pictures, stream pictures and profile data, promptly as specified above.
We can't delete data that you have shared non-publicly with other users without infringing the rights of this other user. Thus, we can delete chat data only after both users have delete their profile.
How long will it take to delete the data?
Such details will be immediately removed from the productive databases and, thus from the "twoLove" interface; however, it may take up to 14 days until the data is removed from all of "twoLove"'s server layers, cache memories and back-up databases.
If deletion is not possible, we will anonymize the data or restrict the processing.
In case certain facts lead to the suspicion that a user profile uses "twoLove" illegally or contrary to the contract with us, we reserve the right to check and perhaps save profile files before deleting them. This is to protect the users of siteface UG (haftungsbeschränkt)‘s offerings.
Irrespective of data deleted because of user-deleted profiles, "twoLove" automatically and periodically deletes historical data no longer needed to perform the contract (e.g. historical location details and IP data).
In order to protect its datasets, siteface UG (haftungsbeschränkt) creates so-called back-up copies which are overwritten and, thus, deleted for good after 14 days. Deletion also affects log files that may be contained in these back-ups. Log files will also be deleted when a user profile is completely deleted."
Q) Contact for Privacy
If you have questions or concerns regarding this privacy statement, please contact us via service@two-dating.com or call +49 271/2503229
R) Changes on the Privacy Policy
We may update this Policy from time to time. If we do, we will update the effective date at the top of the Policy. We will not reduce your rights under this Privacy Policy without your explicit agreement. If we make material changes to how we use Personal Information, we will attempt to notify you of the change and to give you the opportunity to exercise your options as to how your Personal Information is used. We will post the updated Policy on the affected Sites and/or Service, and if we have your email address, we will send notice of the update to that email address. We encourage you to review this Policy periodically to stay informed about our collection, use and disclosure of Personal Information. Your continued use of our Sites and/or Services or any other content, products or other services covered by this Policy constitutes your agreement to this Policy and any updates.